TERMS & GDPR

These terms and conditions govern the use of www.karno.com (the “Site”). The Site is operated by Mimuka Limited, company number 17357790, registered in England and Wales with its registered office at London Innovation Centre, 20 Water Street, London, E14 5GX.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Mimuka Limited and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Limitation of Liability

Mimuka Limited and its directors, officers, employees, agents and affiliates will not be liable for any loss arising from use of the Site except where liability cannot lawfully be excluded or limited.

Indemnity

Except where prohibited by law, by using this Site you agree to indemnify Mimuka Limited against losses, liabilities and reasonable costs arising from your breach of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Country of England.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

GDPR Privacy Statement

1. Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us through our website, products, or services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The data controller is Mimuka Limited (company number 17357790), registered in England and Wales. Our registered office is London Innovation Centre, 20 Water Street, London, E14 5GX.

Website: www.karno.com
Contact email: contact@karno.com

2. Information We Collect

We may collect the following types of personal data:

Name and contact details (e.g. email address, phone number, shipping/billing address)
Account or login details (if applicable)
Payment and transaction details
Device and technical data (IP address, browser type, location)
Communication preferences
Any other information you provide when contacting us

3. How We Collect Data

We collect personal data in the following ways:

When you visit or make a purchase on our website
When you create an account or subscribe to our newsletter
When you contact us by email or through a contact form
Through cookies and similar technologies
From third-party platforms or partners (e.g. payment processors or analytics tools)
From business records and customer/contact information lawfully transferred to Mimuka Limited from Karno Sound Limited as part of the acquisition of certain assets.

4. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil your orders
To provide customer service and support
To send important updates or communications
To improve our website, products, and services
To comply with legal or regulatory requirements
With your consent, to send marketing or promotional materials

5. Legal Basis for Processing

We process your personal data under the following legal bases:

Contract: When processing is necessary to perform a contract with you (e.g. fulfilling an order).
Legal obligation: When required to comply with applicable laws or regulations.
Consent: When you have explicitly agreed (e.g. to receive marketing emails).
Legitimate interest: When necessary for our business operations and does not override your rights.

6. Sharing Your Information

We may share your personal data with trusted third parties such as:

E-commerce platforms (e.g. Shopify)
Payment providers
Shipping and logistics partners
IT, hosting, or analytics providers
Professional advisers and service providers
Regulatory authorities, where required by law

We do not sell or rent personal data to any third party.

7. International Data Transfers

If we transfer your data outside the UK, we ensure that appropriate safeguards are in place (e.g. Standard Contractual Clauses or adequacy decisions) to protect your information in accordance with UK GDPR.

8. Data Retention

We keep your personal data only as long as necessary for the purposes for which it was collected, or as required by law.

Once no longer needed, we securely delete or anonymise your data.

9. Your Rights

You have the following rights regarding your personal data:

To access, correct, or delete your personal information
To restrict or object to processing
To withdraw consent (where processing is based on consent)
To data portability
To lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

If you wish to exercise these rights, please contact us at: contact@karno.com.

10. Cookies

Our website uses cookies to improve your experience, analyse traffic, and personalise content.

You can manage or disable cookies through your browser settings.

11. Updates to This Policy

We may update this Privacy Statement periodically to reflect changes in our data processing practices or legal requirements. Any updates will be posted on this page, so please check back regularly for the latest information.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Mimuka Limited – Company No. 17357790
02080 640340
contact@karno.com
London Innovation Centre, 20 Water Street, London, England, E14 5GX.