TERMS & GDPR
These terms and conditions (the “Terms and Conditions”) govern the use of www.karno.com (the “Site”). This Site is owned and operated by Karno Sound Limited. This Site is a portfolio.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Karno Sound Limited and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Limitation of Liability
Karno Sound Limited and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Karno Sound Limited and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
GDPR Privacy Statement
1. Introduction
At Karno (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us through our website, products, or services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Company name: Karno
Registered address: London Innovation Centre, 20 Water Street, London, England, E14 5GX.
Website: www.karno.com
Contact email: contact@karno.com
2. Information We Collect
We may collect the following types of personal data:
- Name and contact details (e.g. email address, phone number, shipping/billing address)
- Account or login details (if applicable)
- Payment and transaction details
- Device and technical data (IP address, browser type, location)
- Communication preferences
- Any other information you provide when contacting us
3. How We Collect Data
We collect personal data in the following ways:
- When you visit or make a purchase on our website
- When you create an account or subscribe to our newsletter
- When you contact us by email or through a contact form
- Through cookies and similar technologies
- From third-party platforms or partners (e.g. payment processors or analytics tools)
4. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil your orders
- To provide customer service and support
- To send important updates or communications
- To improve our website, products, and services
- To comply with legal or regulatory requirements
- With your consent, to send marketing or promotional materials
5. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: When processing is necessary to perform a contract with you (e.g. fulfilling an order).
- Legal obligation: When required to comply with applicable laws or regulations.
- Consent: When you have explicitly agreed (e.g. to receive marketing emails).
- Legitimate interest: When necessary for our business operations and does not override your rights.
6. Sharing Your Information
We may share your personal data with trusted third parties such as:
- E-commerce platforms (e.g. Shopify)
- Payment providers
- Shipping and logistics partners
- IT, hosting, or analytics providers
- Professional advisers and service providers
- Regulatory authorities, where required by law
We do not sell or rent personal data to any third party.
7. International Data Transfers
If we transfer your data outside the UK, we ensure that appropriate safeguards are in place (e.g. Standard Contractual Clauses or adequacy decisions) to protect your information in accordance with UK GDPR.
8. Data Retention
We keep your personal data only as long as necessary for the purposes for which it was collected, or as required by law.
Once no longer needed, we securely delete or anonymise your data.
9. Your Rights
You have the following rights regarding your personal data:
- To access, correct, or delete your personal information
- To restrict or object to processing
- To withdraw consent (where processing is based on consent)
- To data portability
- To lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk
If you wish to exercise these rights, please contact us at: contact@karno.com.
10. Cookies
Our website uses cookies to improve your experience, analyse traffic, and personalise content.
You can manage or disable cookies through your browser settings.
11. Updates to This Policy
We may update this Privacy Statement periodically to reflect changes in our data processing practices or legal requirements. Any updates will be posted on this page, so please check back regularly for the latest information.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
- 02080 640340
- contact@karno.com
- Karno Sound Limited, South Quay Building, London Innovation Centre, 20 Water Street, London, England, E14 5GX.