Repair & Service Authorisation

All SEPIA customers must complete this form prior to returning products for service or repair.

 

Once completed our Service team will determine RMA status and will issue you with an RMA number and instructions on how to return your product.

All returns are subject to warranty conditions

Please do not send any products without authorisation from SEPIA Service team

 

Fields with an * are required

Please Note: a copy of this RMA will be sent to the SEPIA Service Team and to the email provided in this form.

Privacy & Cookies

We respect your privacy. We only collect and use your IP address for currency conversion when using our Shopify integration. This helps us provide the right currency based on your location. We don’t share this data and only keep it for as long as necessary. For our full statement Click Here